Terms and Conditions

For full details of our terms and conditions, including diagnostics policies, payment terms and warranties.

Delivery Information
All orders will be consolidated every day with a 6pm cut off. No minimum order is required. Please below for specific delivery information and charges.

Revenue Orders

  • All revenue orders to practice will be shipped by courier and delivered in 2 working days**
  • All revenue deliveries of 4 multipacks or more will be free.
  • Revenue deliveries below 4 multipacks will incur a small order charge of £3.

** Subject to stock and credit approval. Excludes Scottish Highlands.

 

Diagnostic Lens Orders
Will either be shipped with revenue orders by courier, or diagnostic lens only orders will be shipped First Class Royal Mail and incur a charge of £1.50.

 

Special or ‘Direct to patient’ orders

  • Special or urgent deliveries specifically requested by the customer shall be subject to an additional postage fee of £4.50.
  • Direct to patient (Streamline Express) orders will be shipped First Class Royal Mail and charged a standard fee of £1.50.

 

Price 
Unless otherwise agreed, the price of the Goods supplied by Johnson & Johnson Vision Care to the Customer shall be the price listed in the Johnson & Johnson Vision Care published price list current at the date of order. All prices are exclusive of VAT and any other taxes or duties.

 

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