New Online Experience From Johnson & Johnson

 
JNJVISIONPRO is on its way. Here's what it means for you…

One account for all of JNJVISIONPRO

 

We’re introducing our new JNJVISIONPRO.CO.UK site to offer your practice the best possible experience with clear, easy access to all the expertise we have accumulated over the years. You will be able to find everything from products information to online learning, downloadable material, sharable patient resources, and ordering services in one place. With new one login account experience, you will be able to seamlessly access services across Order Centre, Learning and JNJVISIONPRO without switching platforms.

If you are sharing an email address for your individual account with your team workers, please update your account with a unique personal email address - an email address that only you have access to. This step is important for retaining your eLearning and CPD (before CET) history after we transition you over.

With an individual account, you will still be connected to your practice, see the learning history of the account, and access all the features as usual.

 

Update my account email address

 

 
Improved experience and a wealth of resources

Just a click away. Are you excited?

 

  • New Ordering Experience

    Streamlined ordering service, gathering all relevant information in one place, now fully integrated into your individual JNJVISIONPRO account.

  • Educational Resources

    Having an individual account lets you obtain certificates from courses, gives you the chance to register for events, and grants you access to all the content you need to enhance your knowledge and skills.

  • Patient & Practice Resources

    Get access to our comprehensive toolkit of assets to engage your current contact lens patients and reach prospective patients, and you can even email this content directly to them from within the site.

  • One Login & Zero Hassle

    Access all services across Order Centre, Learning and JNJVISIONPRO with one account. No need to switch platforms or remember multiple passwords.

  • Secure & Personalised

    Having your own account means a more secure and personalised experience. Customise the information you receive around your individual needs.

  • Practice Management

    Take advantage of new features to minimize the time you spend on administrative tasks, with a new way to connect individual accounts within your practice and work as a team.

 

Get ready!

Updating your account is easy.

 

Here’s what to do to update your account email address. Just follow these simple steps:

 

  • 01

    Click on the ‘Update my Account’ button below

  • 02

    Log in to the account

  • 03

    Go to ‘MyDetails’

  • 04

    Click ‘Update’ & confirm your email address

  • 05

    Press ‘Save’

  • 06

    A confirmation email will be sent to your new inbox. Please remember to verify the change by clicking the provided link.

 

With an individual account, you will still be connected to your practice, see the learning history of the account, and access all the features as usual.

 

Update my account email address

FAQs

If you still can't find the answer to your question, then please don't hesitate to contact us.

 

What is JNJVISIONPRO.CO.UK?

We’re changing more than just our look—at Johnson & Johnson Vision, we’re changing the way we do business with you. That’s why we’ve streamlined our entire online experience to make working with us simple, efficient, and most of all: helpful to you and your practice. On JNJVISIONPRO.CO.UK you will be able to order products, take online training courses, and find an array of valuable resources and information that can help drive your practice forward—all in one place.
With JNJVISIONPRO.CO.UK you can simply access all services across Order Centre, Learning and JNJVISIONPRO with one account. No need to switch platforms or remember multiple passwords.

When & how can I access JNJVISIONPRO.CO.UK?

JNJVISIONPRO.CO.UK is due to launch in May 2022 and will be available at www.jnjvisionpro.co.uk. As soon as JNJVISIONPRO.CO.UK launches, you will be contacted with more information about how to access the new site. In the meantime, if you don’t want to miss any updates, please make sure you have an up-to-date email address in your account. Any new details will be posted on this page, don’t forget to check in from time to time.

Why do I have to update an email address now?

Everyone needs to have their unique login before we transfer you to JNJVISIONPRO.CO.UK. Our system does not allow a given email address to be assigned to more than one user. This email address will be your username that you use to access our services across Order Centre, Learning and JNJVISIONPRO. If you forget your password, you will need the current email address to reset it. We respect your privacy, your email address, and the information you give us. We will not use your email address for purposes other than specified by you.

Why am I getting "Email address already exists in our system" error?

This message means that you are attempting to register an account, but there is already one registered using your email address. Our system does not allow a given email address to be assigned to more than one user. Please provide an alternative email address to register your unique user account. If you already have an account with us, please reset the password for the existing account to renew the access.

Why can’t I update my email address in my profile?

Please contact our customer service. They will be able to help you with updating your email address.

I don’t want to update my account./I prefer sharing my email address with my team workers. Will I still be able to access my account in JNJVISIONPRO.CO.UK? 

Unfortunately, our system does not allow a given email address to be assigned to more than one user. Upon the launch of JNJVISIONPRO.CO.UK, only one of the account with shared email adddres will remain active.To ensure your experience on the site is undisrupted and you do not encounter any issues, we strongly recommend updating your email address to keep your account active.