TVCI COURSE PAYMENT AND CANCELLATION POLICY 2017

 

THE VISION CARE INSTITUTE® does not profit from any course fees.   The payment is a contribution to the administration, materials, catering and faculty for the duration of the course.   The fee does not cover any accommodation or travel, this is the responsibility of the delegate attending.

 

 Payment and Cancellation Policy
  • Collecting the payment 
    • A member of the finance team from Ashfield Meetings and Events, our delegate management team, will make contact by telephone to take payment for the course by credit or debit card, if after 3 attempts they have not been able to collect the payment the delegate place will be cancelled and offered to the next person on the waiting list
       
  • Course cancellation by THE VISION CARE INSTITUTE® 
    • If this course is cancelled by the Institute, the delegate will receive a full refund of the published course fee.
       
  • Course attendance cancellation by delegate
    • In all circumstances, the first £40 of the course cost, after payment has been made, is a non-refundable administration charge 
    • Should a delegate wish to cancel their attendance after payment and up to 30 days before the commencement of the course, they will receive a refund of the published course cost minus the non-refundable administration fee of £40.00. The refund amount will be returned to the delegate's payment account.
    • If a delegate wishes to cancel their attendance after payment and between 30 and 14 days before the commencement of the course, they will be refunded 50% of the course fee minus the non-refundable administration charge of £40.00. The refund amount will be returned to the delegate's payment account.
    • Should a delegate wish to cancel their attendance after payment and within 14 days of the commencement of the course, they will not receive a refund.

 

Please note: If after payment a delegate is unable to attend the course, the place and payment may be transferred to another GOC registered eye care professional eligible to work in the UK who is available.   The payment may not be transferred to another course.

 

For information on the Johnson & Johnson Vision Care Privacy Policy, please go to https://www.jnjvisioncare.co.uk/privacy-policy