Delivery

All orders will be consolidated every day with a 6pm cut off. No minimum order is required. Please see below for specific delivery information and charges.

 

Revenue orders

  • All revenue orders to practice will be shipped by courier and delivered in two working days*
  • All revenue deliveries over £56.00 / €71.00 or more will not incur a delivery charge.
  • All revenue deliveries under £56.00 / €71.00 will incur a small order charge of £4.50 / €6.00.

* Subject to stock and credit approval. Excludes Scottish Highlands.

 

Diagnostic lens orders will either be:

  • Shipped with revenue orders by courier, or;
  • Where no revenue orders are placed in that same week; diagnostic only orders will be shipped on Friday and will not incur a delivery charge.

 

Special or 'direct to patient' orders

  • Special or urgent deliveries specifically requested by the customer shall be subject to an additional postage fee of €5.50/£4.50
  • Direct to patient orders will be shipped first class Royal Mail and charged a standard fee of €2.50/£1.50
  • Subject to stock and credit approval. Excludes Scottish Highlands.

The goods shall be at the risk of the customer upon delivery and the customer shall be responsible for insuring the goods for their full value from that time onwards.