Customer CareThank you for your interest in opening an account with Johnson and Johnson Vision Care Companies. If you are not currently a customer, we can assist you to open up an account with us in a just a few simple steps.

Our friendly Customer Services Team can assist you in setting up an account with Johnson & Johnson Vision Care Companies. Please contact them on 0800 022 4222 (UK) or 1800 812 100 (Eire) and they will be able to support you through the process.

To begin your journey to ordering ACUVUE® Brand Contact Lenses, download the UK & Ireland Customer Service Information document. Once you have read this, complete the 'New Account Form' below and either fax the completed form to 01932 733544 (UK) or 1890 924 135 (Eire), email to ukcs@visgb.jnj.com or post to:

Johnson & Johnson Vision Care Companies
Hanworth Road
Sunbury on Thames
Middx TW16 5LN

So that we can process your request as efficiently as possible, please ensure that all parts of the form are completed and the form is signed. If you require assistance with the completion of the New Account form, please contact our Customer Service team who will be happy to provide further assistance.

Once you have submitted your completed form, one of our dedicated team will confirm that the request is being processed or will contact you for further information. New Account openings will generally take up to 5 working days.