E-commerce

E-commerce

One of the most convenient options to order products is via our online ordering platform - ACUVUE@ www.jnjvisioncare.co.uk. Simply log in and you can place your order 24 hours a day, seven days a week.

If you need support, we have developed a fantastic HELP tool that can assist you navigate the system or our customer services team will also be happy to help if you have any questions.

 

Telephone

Our dedicated customer service team is available on our free phone number: 0800 022 4222 (UK) or 1800 812 100 (Eire). Press 1 to place an order.

Our Opening Hours are:
Monday to Thursday 9am – 5.30pm
Friday 9am – 5pm
Saturday 9am – 2pm

Telephone

 

EDI

Electronic data interchange (EDI)

EDI is a significant service improver for many trading partners in the contact lens market, reducing both time and costs for our customers. We continue to invest in new EDI platforms with major industry partners to deliver more accurate, automated and timely information to you.

Please contact the customer services team for more information.

 

Online inquiry

In addition to the above telephone details, if you would like any additional information you can email customer services at ukcs@visgb.jnj.com.

Alternatively, please use our contact form and one of our advisors will respond to you within 24 hours.

Online inquiry