Top tips for fitting and upgrading lenses

  • Make sure you and your staff are up to date with the latest advances in contact lenses
  • Don't assume the patient is happy if they report no problems with their current lenses
  • Make sure new wearers are completely comfortable with application and removal techniques as this is a frequent source of drop out in the first month of wear.
  • Use careful questioning to elicit specific symptoms
  • Discuss new products and new technology with all patients even if they are satisfied with their lenses
  • Ask them about their work and lifestyle requirements
  • Stress that regular check-ups are important to ensure the best possible lenses are worn
  • Enlist the help of support staff to identify potential candidates for upgrading
  • Relate features to benefits when proposing new products to patients
  • Use visual images to demonstrate the advantages of upgrading
  • Never assume that a patient can't afford better performing products


Asking the right questions

The best way to meet the needs of your patients is to simply ask questions! Simple, needs-based questions can help you discover underlying issues. These questions should be asked when your patients check in and during pre-test.

Print our questionnaires to help you determine the type of contact lenses most suitable for your patients.

Patients new to contact lenses Patients new to contact lenses
Upgrade your existing contact lens patients Upgrade your existing contact lens patients


Educate and offer

Based on how your patients respond to the questionnaire and your evaluation, talk to them about the new products available. Make them aware of the latest developments and discuss the features and benefits of the different lenses available.

Download ACUVUE® product leaflet Download ACUVUE® product leaflet

Related eLearning

  • A New Opportunity: 1-DAY ACUVUE® DEFINE®
  • Learn how 1-DAY ACUVUE®DEFINE® was developed from wide scale, insight-led research, into the product available today. The unique elements of the design are explained along with the proprietary technologies used in the lens. You will see how wearers react to the lens, hear how practitioners talk about natural eye enhancement and find a number of top tips to help you maximise success in your practice. Suitable for both practitioners and practice staff.

  • Design & Performance: 1-DAY ACUVUE® MOIST MULTIFOCAL
  • As your patients progress in to presbyopia, you require a multifocal contact lenses that allows you to continue to deliver excellent care. In this module learn how the needs of the ageing eye are met by 1-DAY ACUVUE® MOIST MULTIFOCAL.

  • Fundamentals of Presbyopia (CET)
  • C-76931. This course is accredited for non-interactive CET points for Optometrists (Communication, Contact Lenses) and Contact Lens Opticians (Communication, Contact Lenses) only.   Changing demographics, modern attitudes, more active lifestyles and the fact that many new presbyopes are existing contact lens wearers are all driving growing demand for a spectacle-free solution to presbyopia. This course consists of two modules which covers the fundamentals of presbyopia and reviews the correction options available. They serve to help you appreciate how little patients know about presbyopia and the vision correction options available. This course should take approximately 40-50 minutes to complete. Please complete all modules to obtain 1 CET point, which is available to Optometrists and Contact Lens Opticians only.

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