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Reset your myAccount password
IMPORTANT: This tool can not be used for your eOrdering account, it is for your myAccount only. It's simple to use; fill in your information on the form below, click on send and follow the instructions on screen.
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If you are logging in for the first time since March 2015 and when trying to reset your password get a blank secret question, PLEASE CLICK THIS LINK TO RESET YOUR PASSWORD: HTTPS://WWW.JNJVISIONCARE.CO.UK/TVCI-FORGOTTEN-DETAILS.