Supporting you, your practice and your patients is at the heart of everything we do at Johnson & Johnson Vision Care Companies. We understand the issues you face and we aim to support your success from every angle. With the help of your feedback, we have developed our Support 360 programme.

Every month we speak to hundreds of customers, your colleagues, across the UK. Their valuable information and feedback shapes our approach, improves existing programmes and helps us to develop new ones.

Support 360 focusses on four key areas:


Innovative products

We always aim to deliver contact lens technologies that ensure optimal comfort, vision and health. ACUVUE® Brand Contact Lenses can help to provide happy, satisfied wearers, resulting in patient loyalty and more referrals.

At Johnson & Johnson Vision Care Companies we are proud to be the only major manufacturer not to produce contact lenses under anyone else’s name*. This is our commitment to Eye Care Professionals, so when you recommend ACUVUE® Brand Contact Lenses you offer an unmistakable patient experience.


Professional education

We aim to welcome more practitioners than ever before to THE VISION CARE INSTITUTE® for hands-on learning and a range of courses let by independent experts. Our year-round series of events and roadshows also provide valuable support.


Practice support tools

Grow your practice through our range of tailored marketing tools and national programmes. These include in-practice point-of-sale- items and staff training courses.


Better customer care

Whether it’s streamlining our returns policy, or improving our direct to patient service, we’re constantly finding ways to ensure business with us is as easy as possible.

We aim to be part of a success story. Yours.

To find out more, speak to your ACUVUE® Account Manager.


*Internal Analysis based on independent third party data Jan-Dec 2013, Total Soft Contact Lens market defined in UK ACUVUE® and THE VISION CARE INSTITUTE® are trademarks of Johnson & Johnson Medical Ltd. © Johnson & Johnson Medical Ltd. 2015. Johnson & Johnson Vision Care Companies is part of Johnson & Johnson Medical Ltd.